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Privacy Policy

Last updated: January 2026

1. Introduction

Ava Labs ("we," "our," or "us") operates the Avalanche Investor Portal ("Portal"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Portal.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Account Information: Name, email address, organization name, and role (investor or founder)
  • Profile Information: Investment thesis, fund size, investment stages, sectors of interest
  • Project Information: For founders, details about your blockchain project
  • Communications: Messages and correspondence through the Portal
  • Documents: Files you upload, such as pitch decks and data room materials

2.2 Information Collected Automatically

When you use the Portal, we automatically collect:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Information: Pages visited, features used, time spent on the Portal
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session and authentication cookies necessary for Portal operation

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Portal
  • Process your registration and manage your account
  • Facilitate connections between investors and founders
  • Send you important updates and notifications
  • Respond to your inquiries and support requests
  • Analyze usage patterns to enhance user experience
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Your profile information may be visible to other Portal users based on your privacy settings and role (e.g., founders can see investor profiles)
  • Service Providers: With third parties who assist in Portal operations (hosting, analytics, email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting data access to authorized personnel

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@avalabs.org.

8. Cookies

We use essential cookies required for Portal functionality, including authentication and session management. These cookies are necessary for the Portal to operate and cannot be disabled.

9. Third-Party Services

The Portal may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Portal is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Portal and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@avalabs.org
Address: Ava Labs, 228 Park Ave S, New York, NY 10003